It's not unusual for roofs to leak once they're 20 or 30 years old. However, when your brand new roof starts leaking, you're bound to be alarmed. While having the deal with the hassle of a leaking roof is unfortunate, the good news is that your roofing company can likely come out and make a few quick adjustments to solve the problem in a flash.
Causes of New Roof Leaks
It's important to note that just because your new roof is leaking does not mean the whole roof is faulty or the roofing company you hired is unreliable. Often, leaks in new roofs are caused by failure to properly seal a gap around a chimney or between two roofing sections. They may be caused by small nail holes the roofer simply forgot to patch. Your roofing company will not have to rip off the roof and start over. Likely, he or she will be able to quickly identify and treat the cause of the leak.
Talking to Your Contractor About a Leaking New Roof
When you notice the roof is leaking, call up your roofing company and politely explain the issue you're having. Be careful not to accuse them or shout angrily– this is likely an honest and simple mistake. Kindly request that they come out to your home to make the problem right. Understand that they may not be able to do so immediately. However, it's reasonable to expect that they come deal with your leak within several days. Make sure you're talking to the person you dealt with throughout the process of having your new roof installed, so he or she is familiar with the project.
More than likely, your roofing company will be happy to come out and fix the problem, free of charge. If your home has suffered substantial damage due to the leak, you may wish to request that they pay for the damages. If they refuse, you can file a claim with your homeowner's insurance company.
How to Keep Your Items Safe in the Meantime
While you're waiting for the roofers to return and take care of the problem, you can take a few steps to minimize the damage that the leak causes in your home. If you can access the attic, climb up there and place a bucket under the area where the water is leaking. This will prevent further damage to your ceiling and the items below. Also, wipe down any areas that have become wet with a solution of bleach and water. This will help prevent mold growth. You'll want to wipe them down again once the roof has been fixed.
Minor leaks in new roofs are not entirely uncommon. Roofing companies are used to dealing with this type of problem. Though they do their best to ensure your new roof does not leak, sometimes you never know whether a piece of chimney flashing or a valley is not sealed properly until it rains and you get a minor leak. Talk to your roofing company, like Dunford Roofing Inc, about the problem, and you'll likely find that they handle it promptly and are very apologetic for your inconvenience.Share